Can I Modify or Cancel My Order?

Can I Modify My Order?

Yes. We understand that plans may change, and we'll always do our best to accommodate your request whenever possible.

If production or procurement has not yet started, most modifications can be made with ease.

Possible modifications include:

  • Changing product quantities

  • Replacing products

  • Updating dimensions

  • Selecting different materials or finishes

  • Changing colors or fabrics

  • Updating delivery information

Some modifications may require issuing a revised quotation or adjusting the delivery schedule.


Can I Cancel My Order?

Order cancellations may be accepted before production, manufacturing, or procurement begins.

Once production or custom manufacturing has started, cancellation may no longer be possible, as products may already be in progress or materials have already been purchased.

Our team will always review your request and explain the available options.


Will Changes Affect the Price?

Possibly.

Changing products, specifications, materials, or quantities may increase or decrease the total order value.

If any changes affect pricing, you will receive an updated quotation for approval before work continues.


Will Changes Affect Delivery Time?

Depending on the requested changes, production and delivery schedules may need to be adjusted.

Your sales representative or project coordinator will keep you informed of any updated timelines.


How Do I Request a Modification?

Simply contact your sales consultant or our customer support team and provide your order details along with the requested changes.

Our team will review your request and guide you through the next steps.